The PingCares App is available with the Monthly Premium Plan. It works by presenting family caregivers and other loved ones with wellness information captured by the watch, including steps, mood, vital signs, and location. Via the app, you can also send messages to the watch, schedule custom reminders (such as medication), and set heart rate thresholds to be notified on.

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There is no limit on the number of family members or friends who can access the app, as long as you as the "family administrator" would invite them through the app. ​If you have multiple loved ones using the watch, for example, Mom and Dad, you can access both of their information using your PingCares App. More details on the app will be provided to you once you fill out the Intake Form.